Return Policy

At Xoroclick, we are committed to delivering high-quality digital services and ensuring complete client satisfaction. Due to the nature of our services, this Return Policy outlines the conditions under which returns or adjustments may be considered.

Digital Service Returns

Our offerings include non-tangible, digital goods such as marketing campaigns, web/app development, advertising services, and consultations. As these services are custom-tailored and delivered electronically, we do not offer returns or exchanges once services have been initiated or delivered.

When Returns May Be Considered

• If a service was paid for but not started, and you notify us in writing within 3 business days of payment.
• If a technical issue caused a duplicate payment, a refund or adjustment may be issued after verification.
• Any return or credit will be at the sole discretion of Xoroclick management and assessed on a case-by-case basis.

Non-Returnable Situations

• Once a service has been initiated, configured, customized, or delivered in any form.
• Dissatisfaction due to subjective reasons, such as campaign results or performance fluctuations.
• Third-party platform issues such as account suspensions, ad disapprovals, or policy violations.

Dispute Resolution

If you have concerns about the quality or delivery of our services, please contact our team immediately. We are committed to addressing any valid concerns through open communication and professional support.

Contact Us

For inquiries related to our return policy, or to request a review of your situation, please email us at info@xoroclick.com.

Note: This Return Policy is subject to change without notice. Please check this page periodically for updates.